Normally a consumer does not need the invoice. To request warranty service you only need to keep your purchase receipt placed inside the package of your order. If you want to request an invoice, enter the tax code or VAT number in the box provided at registration account or add it later after registration by changing your account settings.

In Italy, if you buy in WB Star stores, it costs 3,90€ and and if you make a purchase over 39.00€ the shipping cost is included in the price. If you buy in stores have not joined the WB Star program, the shipping cost is equal to € 8.00. To get more information visit our shipping page.

In Italy, deliveries will be made within 1-2 working days from when it has been ordered. For more information visit our page shippings.

When the order includes items with different availability dates, the delivery will take place when both items will be available. However by making two separate orders, items will arrive independently, according to their availability.

The total amount ​​will be charged to your card only upon shipment.

Go to Shopping Mall square and click the category that interests you most. Then, by clicking on each shop, you will have access to its Store. If you are looking for a specific item, you can use the search bar located at the top of the page.

Make purchases on the WB is very simple. Once you’re in a store, add the intersted items to the cart then click on “Buy” (you will find on the right side of the tab). When you want to purchase simply and quickly click on “Checkout”. Following the instructions and complete the course in few seconds.

Not necessarily; you can also buy as a guest by checking the option. However, If u log in to your personal account, you’ll find your saved data and order history, streamlining much your purchase process. You can also enjoy all the promotions offered by Willy’s Bag.

You can buy with the main credit cards through the Paypal system to ensure maximum safety.